Return & Refund Policy
How to Return
Contact us at swiftlyshop.co@gmail.com to request a return.
We’ll provide you with instructions and a return address.
Safely package your product (original packaging preferred) and ship it back.
Important: Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
Refunds
Once we receive your return, your refund will be processed within 3–5 business days.
Refunds are issued to the original payment method.
Damaged or Defective Items
If your product arrives damaged or defective:
Contact us immediately at swiftlyshop.co@gmail.com
We’ll arrange a replacement or full refund, and cover the shipping costs.
Exchanges
Currently, we do not offer direct exchanges. If you wish to swap for another product, please return your order and place a new order.